Terms of Service
Last updated: January 13, 2026
1. Acceptance of Terms
By accessing or using SmoothSheet ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Description of Service
SmoothSheet is a web application that allows users to upload CSV and Excel files to Google Sheets using server-side processing. The Service requires a Google account for authentication.
3. User Accounts
- You must have a valid Google account to use the Service
- You are responsible for maintaining the security of your account
- You must not share your account or allow unauthorized access
- You must be at least 18 years old or have parental consent to use the Service
4. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Upload files containing malware, viruses, or malicious content
- Attempt to circumvent usage limits or security measures
- Interfere with or disrupt the Service or servers
- Use the Service to violate any third party's rights
- Resell or redistribute the Service without authorization
5. Subscription and Payments
Free Tier
The free tier includes 10 uploads per month with a maximum of 5,000 rows per upload.
Pro Subscription
- Pro subscriptions are billed monthly via Stripe
- Subscriptions auto-renew unless cancelled
- You can cancel anytime; access continues until the end of the billing period
- Prices may change with 30 days notice
6. Refund Policy
We offer refunds on a case-by-case basis for issues caused by our Service. Refunds are not provided for:
- Change of mind after purchase
- Issues caused by your file format or data
- Partial month usage after cancellation
To request a refund, contact us within 14 days of the charge.
7. Data and Privacy
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described therein.
8. Intellectual Property
The Service, including its design, features, and code, is owned by SmoothSheet. You retain ownership of any data you upload. By using the Service, you grant us a limited license to process your data solely for the purpose of providing the Service.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. WE ARE NOT RESPONSIBLE FOR ANY DATA LOSS RESULTING FROM YOUR USE OF THE SERVICE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SMOOTHSHEET SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.
11. Account Termination
We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason at our discretion. Upon termination, your right to use the Service ceases immediately.
12. Changes to Terms
We may modify these terms at any time. Continued use of the Service after changes constitutes acceptance of the new terms. We will notify users of significant changes via email or prominent notice on the Service.
13. Governing Law
These terms are governed by and construed in accordance with applicable laws. Any disputes arising from these terms or the Service shall be resolved through binding arbitration or in the courts of competent jurisdiction.
14. Contact
For questions about these Terms of Service, please contact us at [email protected]